San Antonio
A&M Investment
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
Quality
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This location seems to be well-regarded by customers, with many praising the staff's helpfulness and the company's overall service. However, there's a noticeable lack of innovativeness, as most of the feedback focuses on traditional aspects of customer service and loan processing. The online review scores are also somewhat inconsistent, with a 4.1 rating but only 12 out of 15 reviews being 5-star ratings.The staff at A&M Investment, particularly Laura, are consistently praised for their helpfulness and positive attitude. They seem to go above and beyond to assist customers, and many customers have expressed their gratitude for their support. The company's willingness to work with customers, regardless of their circumstances, is also a major plus.One issue that stands out is the company's inefficiency in processing paperwork, as highlighted by a customer's review from 2019. This reviewer felt that the company's reliance on snail mail and paper documentation caused significant delays in their loan process.Overall, A&M Investment seems to be a reliable choice for mortgage loans, with a strong focus on customer service and support. However, they may need to explore more innovative ways to streamline their processes and reduce delays.
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Categories
Financial Service
Mortgage Loans
Mortgage lender
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