This business has a well-rounded profile, but some inconsistencies bring down the overall experience. The quality of work is generally high, with many customers praising the professionalism and expertise of the plumbers. However, one customer had a disappointing experience with poor communication and a difficult interaction with the staff. It's worth noting that the company has a strong focus on customer service, as evident from their response to negative feedback. They seem to value their customers' experience and are willing to make things right.The pricing is a major strength, with many customers mentioning that they had the best rates. This suggests that the company is competitive in the market and values its customers' money.However, the company's working hours are somewhat limited, with some days having restricted hours. This may not be ideal for customers who need urgent plumbing services outside of these hours.One customer was particularly frustrated with the communication, stating that the company never had good availability and forgot who they were after multiple interactions. This suggests that there may be some room for improvement in this area.Overall, A+ Plumbing is a reliable option for plumbing services, but some customers may need to be patient and flexible to get the best experience.