The life insurance office is conveniently located in Building 735 on SW Military Dr Drive in San Antonio City. They offer a range of services, including onsite and online appointments, making it easy to get the help you need. The office is wheelchair accessible, with a parking lot and entrance that cater to people with mobility issues. However, the office is closed on Sundays, which might be a limitation for some customers. I found the working hours to be consistent, with the same schedule every day of the week, which is great for planning. One issue is that some customers have reported difficulty getting in touch with the office, citing unanswered calls and long hold times.