This business location seems to have some mixed reviews. While some customers have reported positive experiences with the staff and the products, others have had issues with the quality of the items, communication, and customer service. The pricing is generally considered reasonable, but the quality of the products has been a concern for some customers. It appears that the business has made efforts to be innovative, but there have been some issues with the execution. One major issue that stands out is the lack of follow-through with customer orders and promises, with several customers reporting delays, cancellations, and poor communication. This has led to frustration and disappointment for some customers, which has impacted their overall experience with the business. It's worth noting that the business has responded to some of these issues, and it's possible that they are working to address these concerns and improve their services. However, based on the reviews, it seems that there is still room for improvement in terms of consistency and follow-through.