San Antonio
Acacia OBGYN - Research Plaza
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
This location is a mixed bag. The quality of care is generally high, with many patients expressing satisfaction with their doctors and nurses. However, the office has some issues with communication, including unreturned phone calls and unfulfilled appointments. Some patients have also reported long wait times and disorganized scheduling. The office's responsiveness to patient needs seems to be inconsistent. While some patients have had positive experiences with the staff, others have found them to be unhelpful and unfriendly. The office's infrastructure, including its online portal and phone system, seems to be in need of improvement. Despite these issues, some patients have reported positive experiences with the office's doctors, particularly Dr. Guerrero and Dr. Hatem. The office's hours of operation seem to be standard, but the long wait times may make it difficult for patients to fit appointments into their schedules. The office's accessibility features, including wheelchair-accessible parking and restrooms, are a plus. However, the office's handling of patient records and billing seems to be a source of frustration for some patients. Overall, this location has the potential to provide high-quality care, but it needs to work on improving its communication and organizational skills.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Gynecology
Obstetrician-gynecologist
Contact business
1