Action Pawn

2.8

• (1 reviews)

8139 Marbach Rd Road, San Antonio, Texas 78227

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Credit cards

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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2.8

1 reviews

Overall

2.8

Quality

2.8

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

2.8

The location of this pawnshop seems to have mixed reviews. While some customers praise the friendly and helpful staff, such as Jimmie, Maggie, and Eva, others have had negative experiences with the management and customer service. The pawnshop has a decent selection of items, including firearms, jewelry, and electronics, but some customers have complained about the high prices and poor service. One customer had a particularly bad experience with a manager who was rude and unhelpful. However, the location does offer a convenient way to get a loan or sell unwanted items, and some customers have had positive experiences with the staff. Nevertheless, the overall rating of 2.8 suggests that there are some issues that need to be addressed. One of the main issues is the lack of consistency in the customer service. While some staff members are helpful and friendly, others seem to be uninterested or even rude. This can be frustrating for customers who are trying to make a purchase or get a loan. Another issue is the pricing. Some customers have complained that the prices are too high, and that the pawnshop is trying to scam people by marking up the prices of used items. This can be a problem for customers who are looking for a good deal, and it may discourage them from coming back to the location. Despite these issues, the location does seem to have some positive aspects. The staff are generally knowledgeable about the items they are selling, and they are willing to help customers find what they are looking for. The pawnshop also has a convenient location and a wide selection of items. However, the overall rating of 2.8 suggests that there is room for improvement. The management and staff need to work on providing consistent and helpful customer service, and the prices need to be more competitive. With some changes, this location could become a more popular and successful pawnshop.