Adriana's Insurance Services

2.4

• (1 reviews)

1324 SW Military Dr Drive, San Antonio, Texas 78221

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Wheelchair accessible parking lot

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2.4

1 reviews

Overall

2.4

Quality

2.4

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

2.4

This location has a wheelchair accessible parking lot, which is a definite plus. However, the responsiveness of the staff seems to be a major issue. Several customers have reported difficulty in getting in touch with them, and even when they do, it takes a long time to respond to claims or concerns. Some customers have also reported bad service from the owner, who is said to be mean and unprofessional. On the other hand, the location does offer great rates on policies and has a wide range of carriers to choose from. The staff is also knowledgeable and friendly. But, it seems that the quality of the services is not up to par, and customers are not getting the value they expect from their insurance policies. Overall, this location needs to work on its responsiveness and customer service to improve its overall rating.