San Antonio
Advance Auto Parts
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
Free parking lot
In-store pickup
Quick visit
Curbside pickup
On-site parking
Debit cards
Batteries
Delivery
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The business location of Advance Auto Parts in Bloomfield Avenue seems to have mixed customer experiences. Some customers were satisfied with the helpful and knowledgeable staff, as well as the wide selection of automotive parts and accessories. They appreciated the friendly service and the ability to have their car batteries tested and replaced. However, other customers reported having a poor experience, citing rude and unprofessional staff, long lines at checkout, and incorrect or missing parts. Some customers felt that the staff was not knowledgeable about the products, and they had to wait a long time to have their issues resolved. There is also a notable issue with some customers feeling that the staff was discriminatory, using racist language and behavior. These experiences are unfortunate and should be addressed by the management to ensure that all customers feel welcome and treated with respect.Overall, the business location seems to have some areas for improvement, particularly in terms of staff training and customer service. However, there are also many positive experiences that suggest that the business can be a reliable and helpful destination for car owners. It is worth noting that some customers appreciated the free parking and the convenient location of the store, which made it easy for them to access the necessary parts and services. Others appreciated the ability to have their car batteries tested and replaced, which was a convenient and hassle-free experience.To improve, the business could focus on providing more thorough training to their staff, ensuring that they are knowledgeable about the products and can provide excellent customer service. They could also work on addressing the issues of long lines at checkout and discriminatory behavior. By doing so, they can provide a more positive experience for their customers and establish a reputation as a reliable and helpful destination for car owners.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Shopping
Car Accessories
Tools Stores
Automotive & Boat Service
Car Parts
Auto parts store
Car accessories store
Truck accessories store
Car battery store
Tool rental service
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