San Antonio
Affiliated Insurance Agency, LLC
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
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Overall
Quality
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This insurance agency has a good reputation among its clients. The staff is very friendly and knowledgeable, which makes finding the best insurance policy simple and painless. Many clients have appreciated the agency's excellent customer service, citing that the staff treats them like family and strives to find them the best insurance plan that fits their budget. On the other hand, there have been some issues with clients getting the runaround when trying to file a claim, which has led to frustration. Some clients have also been confused about the agency's services, such as one client who thought they provided commercial insurance when they actually didn't. However, the agency has responded promptly to such concerns and has offered to assist clients further. The agency's flexibility with payment options is also a plus, with some clients appreciating the ability to pay online or in person. Overall, the agency seems to be reliable and trustworthy, but could work on improving its claim process and communication with clients. The agency's wheel chair accessibility is also a plus. The only thing that could be improved is the clarity of their services offered, to avoid confusion for potential clients.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Financial Service
Life Insurance
Insurance agency
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