San Antonio
After Hours Optical, Inc.
Overview
Local outpost with late-night hours offering eyewear, contacts & exams for adults & children.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
After visiting this ophthalmology location, it's clear that it's a convenient option for those looking for late-night hours. The friendly staff, including "J-Rod" and Diane, are knowledgeable and helpful in selecting frames and lenses. They take pride in their work, as evident from the exceptional experience had by one reviewer who received excellent customer service.The staff's enthusiasm and willingness to go above and beyond are commendable. They're open to accommodating different schedules and budgets, as seen in their flexible appointment system and reasonable pricing. However, there are instances where customers have experienced difficulties, such as issues with equipment or communication breakdowns.Despite some isolated issues, the overall atmosphere is welcoming, and the staff's friendliness is a major asset. The family-owned business has a personal touch, which is reflected in their customer service approach. While it's essential to address the occasional mistakes and miscommunications, the location's strong points make it a viable option for those seeking eyewear and exams.One significant issue that stands out is the inconsistent quality of service. While some reviewers had exceptional experiences, others faced problems with equipment, communication, or customer service. This inconsistency suggests that the location needs to improve its training and quality control measures to ensure a consistent level of service.Overall, this ophthalmology location has its strengths, particularly in its convenient hours and friendly staff. However, it's crucial to address the issues that have arisen to provide a more consistent and high-quality experience for all customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Ophthalmology
Eye care center
Contact business
1