Ai United Insurance

3.6

• (1 reviews)

1534 Austin Hwy Highway 102, San Antonio, Texas 78218

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Overview

Ai United Insurance provides you with coverage options, benefits and discounts at a price you can afford. Call us toll free at (877) 248-8632.

Features

Wheelchair accessible parking lot

Wheelchair accessible seating

Free parking lot

Onsite services

On-site parking

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Quality

3.5

Pricing

4.8

Overall

3.6

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.6

The location of Ai United Insurance has a good overall reputation, with a relatively high average rating from third-party sources. However, there are some inconsistencies in the quality of service provided by the staff. While some customers have reported receiving excellent service from helpful and professional agents, others have experienced issues with long wait times, poor communication, and unhelpful staff.Parking is conveniently available on-site, and the building is wheelchair accessible, making it easily navigable for all customers. The working hours are standard, with the office open from 9am to 7pm on weekdays and 10am to 5pm on Saturdays.One of the standout features of this location is its competitive pricing, with many customers reporting that they were able to find great deals on insurance policies. However, some customers have expressed concerns about the lack of transparency regarding policy prices and the possibility of unexpected increases.The staff at this location seems to be a mixed bag, with some agents receiving high praise for their professionalism and helpfulness, while others have been criticized for their attitude and lack of customer service skills. It's worth noting that one customer reported a particularly negative experience with a staff member who seemed to be taking a personal call during work hours.Overall, this location has the potential to provide excellent service, but it seems to be falling short in some areas. With a bit more attention to customer service and communication, this location could easily become a top-rated destination for insurance needs.