The parking lot at Building 812, E Houston St Street, San Antonio City, is a mixed bag. While it has some advantages, such as being close to the Alamo and the Riverwalk, it has several significant drawbacks. One of the main concerns is the high towing rate, with numerous customers reporting their vehicles being towed even after paying for parking. This has led to some customers feeling scammed, with some even accusing the parking lot of having a partnership with the towing company to maximize profits. Additionally, some customers have reported difficulties with the payment kiosks, with some even claiming that the machines do not work as intended.Despite these issues, some customers have had positive experiences, with a few reporting that the parking lot was convenient and easy to use. However, these positive experiences are not representative of the majority of customers, who have reported a range of issues.The parking lot's quality and pricing scores are average, with some customers feeling that the rates are not clearly communicated and that the facilities are not well-maintained. However, the pricing score is somewhat higher, possibly due to the fact that some customers feel that the rates are reasonable despite the issues with towing and payment.The parking lot's innovativeness score is not available, as there is not enough information to assess this aspect.Overall, while the parking lot at Building 812, E Houston St Street, San Antonio City, has some positive aspects, its issues with towing and payment make it a questionable choice for customers. The high number of negative reviews and the consistency of complaints about towing and payment issues suggest that the parking lot needs to improve its services to provide a better experience for customers.The main issue with this parking lot is the high towing rate and the concerns about the parking lot's business practices. While some customers have reported positive experiences, the majority of customers have reported significant issues with towing and payment.