This location appears to be a law office, part of the Allen Stein & Durbin PC, with a rather poor reputation. The majority of clients have expressed dissatisfaction with the service they received. Many complaints have been made regarding the responsiveness of the office, with clients struggling to get a hold of someone or receive timely communication. The quality of service has also been a major issue, with clients expressing concerns about the competence and professionalism of the staff. The issue of inconsistent and unclear billing has been a recurring problem, with some clients being charged excessive fees for services they did not receive or understand. This has led to a significant number of clients feeling overwhelmed and taken advantage of.On a more positive note, there are some clients who have had a better experience with the office, particularly with certain attorneys such as Tom, who have been helpful and communicative.However, the overall experience of most clients suggests that this office is struggling to provide a satisfactory level of service, with many feeling that they are not being treated fairly or with the respect they deserve. As a result, the office's overall rating is relatively low.