The location, located in Building 7800, seems to have some drawbacks. The address, I-10 Street, Suite 622, San Antonio City, might be hard to find for some people. The phone number, +12104039988, is answered by an automated system. The website, https://www.ameriprise.com/, is not very user-friendly. The amenities are limited to just a restroom, which is wheelchair accessible. The parking lot and entrance are also wheelchair accessible, but it's not enough to compensate for the overall mediocre experience. The co-branding with Ameriprise Financial might be a plus for some, but it doesn't change the fact that this location is not meeting expectations. A major issue is the lack of growth and returns for some clients, as evident from the feedbacks.