San Antonio
AMG Specialty Hospital
Overview
Acuity Healthcare is an Employee Owned Long Term Acute Care (LTACH) hospital company that was founded in 2001.
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Quality
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This facility is open 24/7, making it convenient for patients and their families. The staff is caring and attentive, with many employees going above and beyond to ensure patient comfort and well-being. The therapy staff, including those from physical, occupational, and respiratory therapy, are highly skilled and dedicated to helping patients recover. On the other hand, there have been instances of poor care and neglect, with some patients reporting unsatisfactory experiences, including being left without food or proper wound care. One patient even had a tooth knocked out while in the facility. These incidents are not representative of the entire staff, but they do highlight the importance of proper care and attention.The facility has undergone changes in ownership and management, which may have affected the quality of care. Despite this, many patients have reported positive experiences and express gratitude for the care they received.The staff at this facility is made up of dedicated professionals who are passionate about their work. They are known for their kindness, compassion, and understanding, making them a valuable asset to the facility.The facility's management has made efforts to improve care and services, but more work needs to be done to address the concerns of patients and their families.
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