The location is conveniently situated on Schertz Pkwy Parkway, making it easily accessible for those traveling through the area. The building itself is well-maintained and clean, with a professional atmosphere. However, the quality of service seems to be inconsistent, with some patients expressing dissatisfaction with their experiences. The clinic appears to have a wheelchair-accessible entrance, parking lot, and restroom, which is a positive aspect for visitors with mobility issues. Unfortunately, the story of one family, who were refused surgery due to a minor mistake, raises concerns about the clinic's willingness to adapt to individual needs. The clinic's communication with patients seems to be a potential issue, as the family was told about the "non compliance" after a two-week vacation, rather than being informed earlier. Overall, while the clinic has some positives, it falls short in certain areas, leaving room for improvement.