APE Roofing

3.4

• (1 reviews)

11212 West Ave Avenue, San Antonio, Texas 78213

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Features

Onsite services

Identifies as women-owned

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Reviews

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3.4

1 reviews

Quality

2.9

Pricing

4.8

Overall

3.4

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

The business seems to have its strong and weak sides. The owner, Brandy, has received praise for her customer service, being responsive, and knowledgeable about the services she offers. She is willing to go the extra mile to help her clients, as seen in the review from Allen. The business is also identified as women-owned, which may be a plus for some customers. However, there have been several instances where customers have had issues with the business, particularly with Brandy's honesty and follow-through on contracts. Multiple customers have reported that Brandy did not complete the job as agreed upon, and some have even reported that she took their money without doing any work. This lack of integrity is a major concern and may be a deal-breaker for potential customers. The business seems to have a lot of potential, but it needs to work on addressing these issues and building trust with its customers.The business is available 24/7, which is convenient for customers who need emergency roof repairs. However, this availability does not seem to translate to prompt responses to customer concerns, as several customers have reported difficulty getting in touch with Brandy. The business also seems to have some issues with communication, as evidenced by the owner's responses to negative reviews, which sometimes come across as defensive or dismissive.In terms of innovativeness, the business seems to be keeping up with industry trends, offering services such as roof inspections and repairs for storm damage. However, the business could benefit from more transparent communication and a stronger commitment to customer satisfaction.Overall, the business has its strengths and weaknesses, and potential customers should carefully weigh these factors before making a decision.