Apple Dental

4.0

• (1 reviews)

17323 I-35 N Street 112, Schertz, Texas 78154

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

3.8

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The dental clinic located at Building 17323, I-35 N Street, Suite 112, Schertz City, offers a wide range of services, including orthodontist, endodontist, teeth whitening, and dental implants. The staff is generally friendly and knowledgeable, with many reviewers praising the kind and gentle nature of the dentist, Dr. Thedford.However, there are some concerns about the clinic's billing and customer service. Some reviewers have reported issues with billing, including delayed refunds and unclear explanations for charges. Additionally, a few reviewers have mentioned difficulties in getting in touch with the clinic's staff, with one reviewer citing a frustrating experience with an answering machine.Despite these issues, the clinic has received numerous positive reviews for its quality of care. Many reviewers have praised the clinic's staff for being welcoming and caring, and for taking the time to explain procedures and treatments. The clinic's Saturday availability is also a major plus for many reviewers.One of the major issues that needs to be addressed is the inconsistent quality of care. While some reviewers have had positive experiences, others have reported poor care and even experiences with the dentist's bedside manner. This inconsistency suggests that the clinic may need to work on standardizing its care and communication with patients.Overall, the clinic has a lot to offer in terms of quality of care and customer service. However, it needs to address its billing and customer service issues to provide a better experience for its patients.Despite the overall high rating, it is worth noting that the clinic has a history of having one major issue, which is the treatment of Dr. Thedford, who some reviewers have reported having poor bedside manner, and providing subpar care.