Art Manzano - State Farm Insurance Agent

4.8

• (1 reviews)

1255 SW Loop 410 Street 135, San Antonio, Texas 78227

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Overview

Call (210) 670-0000 for life, home, car insurance and more. Get a free quote from State Farm Agent Art Manzano in San Antonio, TX

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Overall

4.8

Quality

4.7

Pricing

4.6

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

The business is a well-established insurance agency located in San Antonio, offering services such as life insurance, home insurance, and car insurance. The office is wheelchair accessible, with a parking lot and entrance that cater to people with disabilities. The staff is knowledgeable and responsive, with many customers praising their helpfulness and professionalism. Evelyn, one of the staff members, is particularly commended for her exceptional service, going above and beyond to assist customers with their insurance needs.The agency has a wide range of services, including quotes, claims, and policy management. Customers can visit the office in person or contact them over the phone. The office hours are Monday to Friday, 9:00 am to 5:00 pm. The agency has a 4.8-star rating on the review platform, with many customers expressing their satisfaction with the services provided.Some customers have mentioned that they were initially hesitant to switch to State Farm due to previous experiences with other insurance companies. However, after working with Art and his team, they were impressed with the personalized attention and competitive rates offered. Mickey, in particular, is praised for his exceptional customer service, being patient, knowledgeable, and responsive to customers' needs.One area for improvement is the communication and follow-up after customers reach out to the agency with concerns or issues. Some customers have reported difficulty in getting their questions answered or receiving timely updates on their policies. However, this issue appears to be isolated to specific instances, and the agency has generally received high praise for its customer service.Overall, the insurance agency seems to be well-regarded by its customers, with many praising its knowledgeable staff, competitive rates, and excellent customer service. With some areas for improvement in communication and follow-up, the agency is well-positioned to continue providing excellent services to its customers.