business or service...

San Antonio

Ashley Store

4.2

• (1 reviews)

9900 S I-35 Frontage Rd Building C Street, Austin, Texas 78748

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Overview

Retail chain with a variety of signature home furniture, decor, & accessories.

Features

NFC mobile payments

Transgender safespace

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

LGBTQ+ friendly

Assembly service

On-site parking

LGBTQ+ friendly

Wheelchair accessible restroom

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This Ashley Furniture store in Austin has a diverse range of products, from furniture to outdoor goods and building materials. Their wide variety of signature home furniture, decor, and accessories seems to be a major draw for customers. With a 4.2 overall rating from third-party sources, this store is generally well-regarded by those who have visited.However, there have been some issues reported by customers. Some have experienced poor customer service, with sales representatives being pushy or unfriendly. Others have had problems with delivery and communication, leading to frustrating experiences. Additionally, some customers have reported feeling pressured into making purchases, which can be off-putting for those who are just browsing.On the other hand, many customers have had positive experiences at this store. They have reported being greeted warmly by staff, who have taken the time to answer their questions and help them find what they need. Some have even praised specific sales representatives, such as Kyle and Franco, for their exceptional service and knowledge.The store's LGBTQ+ friendly environment and wheelchair accessibility features are also notable strengths. Overall, this Ashley Furniture store seems to be a solid option for those in the market for furniture and home decor, but it's essential to be aware of the potential for variability in customer service and the importance of communicating clearly with staff to avoid any issues.