Atlantic Boat Heating & Air Conditioning

3.1

• (1 reviews)

1921 Eastern Finch Street, New Braunfels, Texas 78130

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3.1

1 reviews

Overall

3.1

Pricing

2.6

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.1

This location appears to be a car service center with a focus on air conditioning. They have a physical address in New Braunfels City and a phone number. They are open from Monday to Friday, 8am to 6pm, and on Saturdays from 8am to 7pm. The co-brands of this location include Atlantic Boat Heating & Air Conditioning, which suggests that they have experience with heating and air conditioning systems. The keywords associated with this location include "air conditioning," which further emphasizes their focus on this area.Based on the reviews, it seems that the quality of the work done by this location is generally good. However, there have been some issues with pricing and communication. One customer was charged for a service that they felt was not necessary, and another customer was told that they would need to wait three days for service during a heatwave.The third-party rating of 2.6 out of 5 stars suggests that customers have mixed feelings about this location. Two customers gave 5-star reviews, praising the professionalism and quality of the work. However, three customers gave 1-star reviews, citing issues with pricing and communication.One of the most concerning issues is the problem with the new AC coil that was installed. The customer was told that the coil was not leaking, but it turned out to be the source of the problem. The tech tried to charge the customer for the recharge, but the customer declined, citing that the new coil introduced the leak in their system.The communication with the customer was also a problem. The tech promised to come back and check the pressure of the system, but never showed up. The customer had to call Cody, who seemed unhelpful and tried to make the customer sound like they were trying to get the service for free.Overall, it seems that this location has some good qualities, but also some serious issues with pricing and communication. It's unclear whether they have the expertise and professionalism to handle complex air conditioning issues.