San Antonio
Audie Murphy Memorial Vet Hospital: Bastos Renata B MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This medical facility provides good overall experience for its patients. The main drawback is the quality of service, which could be improved. The team is not always prepared to handle the high volume of patients, which leads to long waiting times in the emergency room. On the other hand, the facility is priced very reasonably, which is a big plus. The staff is very helpful and tries to go the extra mile to make the patients feel comfortable.One significant issue is the overcrowding in the emergency room, which makes it difficult for the staff to provide quality care to all patients. Despite this, the staff is friendly and tries to do their best. The facility has a shuttle service for veterans, which is a great feature. The transportation driver, Felicia, is very helpful and goes out of her way to ensure that patients get to their appointments on time.The facility has a wheelchair-accessible entrance, parking lot, and restroom, which is great for patients with mobility issues. However, the staff could be more prepared to handle emergencies, which would improve the overall quality of service. The facility's planning features, such as recommended appointments, also help to manage the flow of patients.Overall, this medical facility has its strengths and weaknesses. While it has a lot to offer, it could improve in terms of quality of service and preparedness for emergencies. With a few adjustments, it could provide an even better experience for its patients.
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