Auntie Anne's

2.2

• (1 reviews)

U.S. Hwy 281 N Street, San Antonio, Texas 78258

Directions

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Website

Overview

Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Quick visit

Reviews

All our ratings are from genuine customers

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2.2

1 reviews

Overall

2.2

Quality

2.3

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

2.2

This location is a disappointment. It's a bakery that specializes in sweet and savory soft pretzels, but the quality of the food is a major letdown. Burnt pretzels, cold sausages, and lackluster service are common complaints. It's clear that the staff is not trained properly, and the management is not doing enough to address these issues. The burnt food issue is particularly concerning, with several customers reporting that their food was charred beyond recognition. The employees seem to be in a rush, and the atmosphere is often unfriendly. One customer even reported being told that the food was cooked to perfection, despite being visibly burnt. The only redeeming quality of this location is its pricing, which is reasonable and competitive. However, the low quality of the food and service makes it hard to recommend this place. One major issue that stands out is the burnt food, which is a result of poor training and management. This is a major turn-off for any customer, and it's a shame that this location is not doing better.