San Antonio
Austin Oaks Hospital
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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This location of the mental health business seems to have a mixed reputation, based on the given feedbacks. Some of the positive aspects include the staff's caring and professional attitude, the facility's cleanliness, and the availability of amenities such as restrooms and wheelchair accessibility. However, there are also several concerns and criticisms raised by patients and their families, including the following:* Poor communication and lack of transparency* Insufficient medical care and inadequate handling of medication* Uncomfortable living conditions, including small beds and cold temperatures* Traumatic experiences, including physical restraints and seclusion* Inadequate aftercare and follow-up support* Some staff members seem to be uncaring and unprofessional* The facility's reputation for holding patients for extended periods of time, even when they are not a danger to themselves or others.It is worth noting that the business has a 3.1 rating from third-party sources, indicating a generally average reputation. However, the feedbacks provided suggest that there are still significant issues that need to be addressed in order to improve the quality of care and overall experience for patients.
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Categories
Medical Service
Mental Health
Mental health clinic
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