Automotive Rekey Schertz TX

2.3

• (1 reviews)

815 Rayburn Dr Drive, San Antonio, Texas 78221

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2.3

1 reviews

Pricing

4.0

Overall

2.3

Quality

3.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.3

This car service location has a lot to offer, but seems to fall short in a few areas. The address is Building 815, Rayburn Dr Drive, San Antonio City, and the phone number is +18303085355. The business is open from 8am to 11pm every day of the week. The quality of service is average, but could be improved upon. While the staff may be friendly and courteous, some customers have had issues with customer service. One customer reported being hung up on after asking about the company's multiple locations. Another customer had trouble getting through to the business because the phone wasn't being answered.The pricing of this car service is reasonable, but not the cheapest option. Some customers have reported being quoted a price that was higher than they were expecting, and then being told to go elsewhere when they asked for a better deal.There doesn't seem to be much innovation going on at this car service location. The business model appears to be standard, with no unique features or services being offered.One major issue that stands out is the poor customer service experience that some customers have had. This is not just a matter of being unfriendly or unhelpful, but rather a sign of a larger problem with how the business is being run. The business is listed as a co-brand with Automotive Rekey Schertz TX, which may explain some of the issues with customer service. It's not clear if this is a partnership or a merger, but it's possible that the two businesses are not always working together seamlessly.The working hours for this car service are from 8am to 11pm every day, which is a plus for customers who need to get their cars serviced outside of regular business hours. However, this also means that the business is open for a long time, which may lead to some inefficiencies and decreased quality of service.Overall, this car service location has some pros and cons. While the pricing is reasonable and the working hours are convenient, the quality of service is average and the customer service experience is poor. With a bit of improvement in these areas, this business could be a great option for car owners in the area.