This AutoZone location on Broad Street in Newark City offers a wide range of products and services for car owners, including car parts, tools, and accessories. The store has an on-site parking lot and accepts various payment methods, including credit cards, NFC mobile payments, and debit cards. Additionally, the store participates in recycling programs, such as battery recycling.The store is open for extended hours, making it convenient for customers to visit at any time. The staff is generally helpful and knowledgeable, although some customers have reported experiencing slow service. The store offers various services, including same-day delivery, in-store shopping, in-store pickup, delivery, and curbside pickup.Some customers have praised the store's friendly and helpful staff, particularly employees like Doris, Jimmy, and Chris, who have gone above and beyond to assist them with their car needs. However, some customers have reported experiencing issues with the store's inventory, with some products not being available in stock despite being advertised online.One major issue that has been reported by multiple customers is the store's slow customer service, with some customers having to wait in line for extended periods or experiencing long wait times for assistance. This has led to some customers expressing frustration and disappointment with their experience at the store.Overall, this AutoZone location has its strengths and weaknesses, and customers should be aware of the potential for slow customer service when visiting. However, the store's wide range of products and services, convenient hours, and helpful staff make it a viable option for car owners in the area.