business or service...

San Antonio

AutoZone Auto Parts

4.4

• (1 reviews)

12733 Bandera Rd Road, Helotes, Texas 78023

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Overview

Find the best auto parts in Bronx at your local AutoZone store found at 2460 E Tremont Ave. Go DIY and save on service costs by shopping at an AutoZone store near you for the best replacement parts and aftermarket accessories.

Features

NFC mobile payments

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

In-store pickup

Quick visit

Curbside pickup

Same-day delivery

Debit cards

Batteries

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.5

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Tue, Jul 15, 2025

4.4

This AutoZone store has its strengths and weaknesses. With an overall score of 4.2, it seems that the store generally provides a good experience for customers. However, the quality of service is just average, with some customers expressing concerns about the competence of the staff.On the other hand, the pricing is very competitive, with a score of 4.8. This is likely due to the store's ability to offer a wide range of products at affordable prices. Additionally, the store's innovativeness is noteworthy, with a score of 4.5.One major issue that customers have highlighted is the lack of knowledge among some staff members. This can lead to frustration and delays, especially when customers are trying to diagnose complex issues with their vehicles. It's essential for the store to address this issue by providing additional training and support to its staff.In terms of customer service, some employees, such as Tamlin and Jeremiah, have received praise for their friendly and helpful nature. They have gone above and beyond to assist customers and provide a positive experience. However, there have been instances where customers have felt neglected or ignored by staff members.The store's hours of operation seem to be a concern for some customers, with one reviewer expressing frustration about the store not opening on time. This issue needs to be addressed to ensure that customers can visit the store during convenient hours.Overall, while this AutoZone store has its strengths, it needs to work on improving the quality of service and addressing some customer concerns. With some adjustments, it has the potential to become a top-rated store.