Bank of America (Lobby Service Only)

3.1

• (1 reviews)

901 Bandera Rd Road, San Antonio, Texas 78228

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Overview

Find a Bank of America Small Business Banker near you. Search our directory by address, ZIP code, landmark, or advisor to find the most convenient location.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

Cash advance

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Quality

3.4

Innovativeness

3.8

Overall

3.1

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.1

This location of Bank of America seems to have mixed reviews from customers. While some praise the friendly and professional staff, others have had negative experiences with slow service, long wait times, and unfriendly customer service representatives. The bank's accessibility features, such as wheelchair-accessible parking and entrance, are a plus. However, some customers have reported difficulties in getting help or resolving issues, which can be frustrating. The bank's offerings, including cash advance, are convenient, but the fees associated with some services, like the $8 flat rate for cashing a check, may be a drawback. Despite these issues, the location is generally open and available for customers, with a standard working schedule. Overall, it seems that this location could improve in terms of quality and innovativeness to better meet customer needs and expectations.