BAR C CUSTOM'S

2.7

• (1 reviews)

3840-2 Fredericksburg Rd Road, San Antonio, Texas 78201

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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2.7

1 reviews

Quality

1.9

Pricing

3.5

Overall

2.7

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Synergy AI assistant

Thu, Jul 17, 2025

2.7

The overall experience at this car parts store is marred by several negative reviews and issues. While there are some positive comments, the majority of customers have had problems with the quality of work, communication, and follow-through on promises.> Quality: 1.9====================The quality of work at this store has been a major issue, with many customers reporting that their vehicles were not repaired or painted correctly. Several reviews mention problems with paint jobs, including uneven color, overspray, and flaking paint. Some customers have even reported that their vehicles were returned in a worse condition than when they were dropped off.> Pricing: 3.5====================While some customers have reported that the prices at this store were fair, others have complained that they were overcharged or that the prices were not clear. One customer mentioned that they were quoted a price of $1300 to paint their vehicle, but were then charged an additional $800 for what they claimed was "touch-ups" and "fixing" issues with the paint job.> Innovativeness: ====================Unfortunately, there is not enough information to evaluate the innovativeness of this business.The positive reviews mention good customer service, fast turnaround times, and fair prices. However, these reviews are vastly outnumbered by the negative ones, which describe a range of problems, including:* Poor communication and follow-through on promises* Incomplete or poorly done work* Overcharging or unclear pricing* Problems with paint jobs, including uneven color, overspray, and flaking paint* Vehicles being returned in a worse condition than when they were dropped offIt's worth noting that several customers have mentioned that they had to deal with the owner, Eric, who seems to be the primary point of contact for customers. Several reviews describe Eric as unresponsive, unapologetic, and unwilling to make things right when problems arise.Overall, it's clear that this business has significant issues that need to be addressed in order to improve customer satisfaction and build trust with the community.