The location on Miller Rd is a comprehensive book store with a wide variety of books for both adults and kids. It has a cozy atmosphere with a large selection of titles to choose from. The store offers a range of amenities, including free parking, Wi-Fi, and wheelchair accessibility. The staff is generally friendly and helpful, although some customers have reported issues with customer service. One notable issue is the occasional unavailability of certain titles, with some customers reporting that they were not able to find what they were looking for. Despite this, the store has a 4.6 rating on third-party review platforms, with most customers praising its selection and atmosphere. The store also has a co-brand with Starbucks, offering a convenient spot to grab a coffee and browse the shelves. The working hours are consistent, with the store open from 10 am to 9 pm on weekdays and 11 am to 7 pm on Sundays. The store's location within the Genesee Valley Mall provides easy access to other shopping options. Overall, the location is a great destination for book lovers and those looking for a relaxing atmosphere.