San Antonio
Baskin-Robbins
28.56
28.56
Overview
Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Casual
Good for kids
Quick visit
In-store pickup
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The location is a decent ice cream parlor chain known for its colorful appearance and various flavors. The service is generally friendly and helpful, with some employees going above and beyond to meet customers' needs. One employee, Otis, was particularly commended for his exceptional customer service. However, there have been instances where customers felt ignored or disrespected, such as when Jaslyn was rude to a customer.
The location has a casual atmosphere and is suitable for quick visits. It is wheelchair accessible and has a parking lot and entrance for customers with disabilities. The location is also open for takeout, in-store pickup, and delivery.
Despite the overall positive experience, there are some issues that need to be addressed. Some customers have reported that the location can be noisy, and the music can be too loud. Others have complained about the lack of cleanliness, with some tables and chairs being sticky and dirty. There have also been instances where customers were not satisfied with their orders, such as when they were told that a flavor was not available.
In terms of innovativeness, the location seems to be trying to stay up-to-date with new flavors and promotions, such as offering a sugar-free ice cream option. However, some customers have reported that the location can be slow to adapt to changing customer preferences.
Overall, the location is a decent option for those looking for a quick and delicious ice cream treat. However, there are some areas that need improvement to provide a better experience for customers.
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Hours
Closed
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