business or service...

San Antonio

Baskin-Robbins

2.3

• (1 reviews)

21715 I-10 Street 110, San Antonio, Texas 78257

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Overview

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Features

Wi-Fi

Credit cards

Casual

Wheelchair accessible parking lot

Dine-in

Wheelchair accessible entrance

Good for kids

In-store pickup

Coffee

Takeout

Quick visit

Drive-through

Delivery

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Reviews

All our ratings are from genuine customers

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2.3

1 reviews

Quality

2.3

Overall

2.3

Pricing

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

2.3

This Baskin-Robbins location is a colorful and cheerful spot to grab a sweet treat. Unfortunately, the overall experience is marred by several issues. The quality of the ice cream and other offerings is inconsistent, with some visitors reporting that their orders were incorrect or that the ice cream was of poor quality. Additionally, the staff often seem uninterested in providing good customer service, which can be frustrating for visitors.One of the main problems with this location is that it is often not well-maintained. Several visitors have reported that the store was dirty, with sticky floors and tables, and that the ice cream was not kept at the right temperature. This can be a major issue, especially for those who are sensitive to germs or who have young children.The pricing at this location is generally reasonable, with most visitors reporting that the prices are in line with what they would expect to pay for high-quality ice cream. However, the inconsistent quality of the offerings can make it difficult to recommend this location to others.One issue that stands out is the poor management of the store. Several visitors have reported that the staff seem uninterested in providing good customer service, and that the store is often not well-maintained. This can be a major issue, especially for those who are looking for a reliable and trustworthy place to grab a sweet treat.Overall, this Baskin-Robbins location is a mixed bag. While the colorful and cheerful atmosphere is a nice touch, the inconsistent quality of the offerings and the poor management of the store make it difficult to recommend.