Bayeh Goodyear

3.9

• (1 reviews)

552 New Laredo Hwy Highway, San Antonio, Texas 78211

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Oil change

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3.9

1 reviews

Pricing

4.2

Quality

3.5

Overall

3.9

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

This car service location seems to have its strengths and weaknesses. On the positive side, the owners are a family business and are very friendly and accommodating. They offer a wide range of services, including oil changes, alignments, and repairs. They also have a good reputation for being fair and honest in their dealings with customers. The staff is knowledgeable and experienced, and they take the time to explain the problems with your vehicle and the necessary repairs. They also offer a warranty on their work, which is reassuring for customers. However, there have been some issues with the quality of their work. Some customers have reported that their vehicles have been returned to them with new problems, rather than having the original issues resolved. This suggests that the mechanics may not always be thorough in their repairs.Another issue is the pricing. While some customers have reported that the prices are reasonable, others have felt that they were overcharged for certain services. This suggests that the business may not always be transparent about their pricing.One major issue that has been reported is the lack of follow-through on repairs. Some customers have taken their vehicles back to the shop multiple times for the same issue, only to have it not be fixed properly. This suggests that the business may not always be committed to providing good customer service.Overall, this car service location is a mixed bag. While they have some strengths, such as their friendly staff and wide range of services, they also have some significant weaknesses, such as the quality of their work and the pricing. The business is wheelchair accessible, which is a positive feature. However, there have been some issues with the hours of operation, with some customers reporting that the shop is not open when it is supposed to be. The owners of the business are also involved in a number of other ventures, including a Goodyear tire franchise. This may suggest that they are more interested in making a profit than in providing good customer service. Despite these issues, some customers have reported that they have had good experiences with the business. They have been satisfied with the quality of the work and the prices have been reasonable. However, these experiences are not universal, and it seems that the business may have a mixed reputation among customers.