This life insurance location in San Antonio City seems to have its ups and downs. On one hand, it has a convenient wheelchair accessible parking lot and entrance, making it a great option for people with mobility issues. Unfortunately, this does not compensate for the poor customer service experienced by some clients. They report not being able to reach the location by phone, and when they do, they are met with rudeness and unhelpfulness. One client was unable to pay their insurance through this location, and had to call the main company to find out how to proceed. This suggests that the location may not be well-equipped to handle customer needs. On the other hand, some clients have had positive experiences, praising the quality of the insurance services offered by the co-branded Bee N'sured Auto Insurance. Overall, the location's customer service and lack of accessibility to phone payments seem to be major drawbacks. One issue stands out: the inability to answer phone calls and provide adequate customer service.