This business is a hospital and a family practice with a team of experienced physicians, led by Bell James P. The location is convenient, situated at Building 5000, Baptist Health Dr Drive, Suite 102, in Schertz City. The address is easy to find, and the building has a suitable entrance, as well as wheelchair-accessible parking and restrooms. The staff seems helpful and organized. The atmosphere in the office is welcoming, and the staff seems to care about their patients. The team, including the PA and medical assistant Jodi, is very good and takes the time to listen to their patients. However, one patient had a very disappointing experience with the staff, citing ineptness and neglect, which resulted in delays with prescription ordering and a lack of communication with the insurance company.The quality of the service provided by the PA, James Bell, is excellent, and he is a good listener who truly cares about his patients. However, the quality of the service overall is somewhat compromised by the issues with the staff, which resulted in a loss of trust for one patient. The pricing is very competitive, and the services are affordable. The location is a great option for those seeking medical care in the area, with the staff being a major advantage.