Bentley Place Duplexes

2.2

• (1 reviews)

14416 Hereford Street, San Antonio, Texas 78217

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Overview

Welcome to Bentley Place Duplexes, where we care about our residents. Our homes are designed with quality and comfort in mind. We offer a wide selection of beautiful duplexes throughout the Northwest, Northeast, and North Central areas of San Antonio, Texas. Enjoy swimming pools*, private fenced yards, spaciously designed floor plans with bright open living spaces, fully equipped kitchens, select bills paid* and much more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.2

1 reviews

Overall

2.2

Quality

2.8

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Synergy AI assistant

Fri, Jul 18, 2025

2.2

This property management location has a decent overall rating, but with some notable issues. The property itself is wheelchair accessible, which is a positive feature. However, the customer service seems to be a major concern, with one reviewer describing the secretary as "horrid" and another reviewer being told to move out after their money was taken.The quality of the property management seems to be inconsistent, with some reviewers praising the maintenance guy for being friendly and helpful, while others express frustration with the lack of communication and fairness. The reviewer from 2019 mentioned that they had to drive across town to drop off rent until online payments were introduced, which suggests a lack of efficiency in the management process.The pricing of the property management services is not mentioned in the provided information, so it's unclear how they compare to other similar services.The innovativeness of the property management is also not clear from the provided information. However, the fact that they introduced online payments after years of in-person drop-offs suggests that they may be open to improving their services over time.One notable issue that stands out is the unfair treatment of residents by the secretary, Brenda. The reviewer from 2019 describes her as "the most horrid woman I have ever encountered" and mentions that she talks over residents and doesn't care about their concerns. This suggests a lack of empathy and understanding on the part of the secretary, which can be a major issue for residents who need to communicate with the property management.Overall, this property management location has some positive features, but also some significant issues that need to be addressed.