business or service...

San Antonio

Best Buy

3.8

• (1 reviews)

2795 Richmond Ave Avenue 39, Staten Island, New York 10314

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Overview

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Repair services

In-store pickup

Electronics

Quick visit

Curbside pickup

Assembly service

On-site parking

Debit cards

Batteries

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Innovativeness

4.1

Quality

2.8

Pricing

4.1

Overall

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This location seems to have a mixed bag of experiences for customers. While some reviewers mention friendly and helpful staff, others report poor customer service, long wait times, and a lack of knowledge about products. The store's inventory appears to be limited, and some reviewers have expressed disappointment with the selection. On the other hand, some reviewers have praised the store's pricing and innovation, citing competitive prices and a wide range of products.Despite the mixed reviews, the store seems to be trying to improve, with some reviewers mentioning that the service has gotten better over time. However, there are still many issues that need to be addressed, including the lack of staff, long wait times, and poor customer service. It's also worth noting that some reviewers have reported problems with exchanges and returns, which can be frustrating for customers.Overall, this location seems to be struggling to provide a consistently good experience for customers. While there are some redeeming qualities, the negative reviews far outweigh the positive ones. With some improvements to staff, inventory, and customer service, this location could potentially become a more pleasant and reliable shopping experience.Some specific issues that need to be addressed include:* Long wait times and poor customer service* Limited inventory and selection* Problems with exchanges and returns* Lack of knowledge about products among staff* Unprofessional behavior by some staff membersIt's also worth noting that some reviewers have mentioned that the store is understaffed, which could be contributing to the long wait times and poor customer service.