business or service...

San Antonio

Best Buy

4.2

• (1 reviews)

125 18th St Street, Jersey City, New Jersey 07310

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Directions

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Website

Overview

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Light bulbs

Repair services

In-store pickup

Electronics

Quick visit

Curbside pickup

Assembly service

On-site parking

Same-day delivery

Debit cards

Batteries

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Pricing

4.8

Quality

3.5

Innovativeness

4.3

Overall

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The store has a good overall rating, but the quality of products and services could be improved. The pricing is generally reasonable, but there are some areas where the store could be more innovative in its offerings and services. The staff is generally helpful, but some employees can be rude and unhelpful. The store has a good selection of products, but the inventory can be inconsistent. The store's return and exchange policies can be confusing, and some customers have reported difficulties with getting refunds or replacements. Despite these issues, the store remains a popular destination for electronics and technology needs. Some customers have reported excellent service from certain employees, such as Austin J. and Soren, who were knowledgeable and helpful. However, others have reported poor service from employees who seemed disinterested or unhelpful. The store's online ordering and pickup process can be convenient, but some customers have reported issues with their orders not being available for pickup or with the wrong items being delivered. Overall, the store has some strengths and weaknesses, and customers should be aware of these potential issues when shopping there.