business or service...

San Antonio

Best Buy

4.2

• (1 reviews)

3 Mill Creek Dr Drive, Secaucus, New Jersey 07094

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Overview

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

Features

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Repair services

In-store pickup

Electronics

Quick visit

Curbside pickup

Assembly service

On-site parking

Debit cards

Batteries

Delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.0

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This Best Buy location is a reliable option for electronics shopping, offering a wide selection of brand-name products. However, some customers have experienced issues with product availability, particularly when it comes to specific items. Staff can be helpful, but there have been instances of poor customer service, including delays and inadequate assistance. Prices are generally competitive, but some customers have felt that the store could offer better deals. The store's innovation in offering various services, such as repair and installation, is a positive aspect. Some customers have had to deal with problems like: * Employees being unhelpful or dismissive, particularly when customers are not purchasing high-priced items.* Incorrect information or misinformation provided by staff, leading to confusion and frustration.* Issues with warranty and protection plans, including difficulties in returning or exchanging products.* Poor communication and follow-up on customer concerns and issues.It's worth noting that some customers have had positive experiences, praising the store's cleanliness, helpful staff, and good selection of products. Overall, this Best Buy location has its strengths and weaknesses, and customers should be prepared to potentially encounter some issues during their shopping experience.