San Antonio
Birchwood Realty Group
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Quality
Overall
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This business location seems to be well-established with a clear online presence. The Birchwood Realty Group has a website and is listed under relevant keywords, suggesting they are knowledgeable about the local real estate market. The working hours are standard and seem to be easy to follow, although they are only available from Monday to Friday. The team's response time is quick, as one client noted, which can be beneficial for potential buyers or sellers.However, there is a concern about the team's professionalism, as two negative reviews suggest that they may have issues with customer service and communication. One client had a particularly bad experience with the "manager" Josh, who allegedly lied about fees and showed disrespect. Another client felt that the team was uncooperative and refused to remove their name from a lease despite the tenant's efforts to resolve a situation with a violent roommate. These issues are red flags that need to be addressed.The business's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect, as they cater to a diverse range of clients. Overall, while the location seems to have some strengths, the potential for improvement in customer service and professionalism is a major concern.
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Hours
Closed
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Sunday
Monday
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Categories
Real Estate
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