Bluebonnet Insurance Group

4.3

• (1 reviews)

9110 I-10 Street 150, San Antonio, Texas 78230

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.3

1 reviews

Overall

4.3

Innovativeness

4.1

Pricing

4.5

Quality

4.1

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This location has a strong reputation for providing good customer service, with many reviewers praising the helpful and friendly staff. The office is also conveniently located and has accessible parking and entrance for people with disabilities. However, there is one major issue: a reviewer reported being physically kicked out of the office by an employee, which raises concerns about the professionalism and respect for customers.Overall, the experience at this location is mostly positive, with many reviewers expressing their satisfaction with the service they received. The staff is knowledgeable and helpful, and they go the extra mile to ensure that customers are well-informed and satisfied with their policies. While there are some minor issues with communication and responsiveness, the positive reviews far outweigh the negative ones.The location's commitment to finding the best rates for customers is impressive, with some reviewers reporting significant savings on their insurance premiums. However, there have been some issues with quotes taking too long to process, which can be frustrating for customers.Despite these minor issues, this location is a good option for anyone looking for insurance services. The staff is friendly and helpful, and they take the time to explain complex policies in a clear and concise manner. The office is also well-organized and easy to navigate, making it a pleasant experience for customers.The location's partnership with Bluebonnet Insurance Group is a major plus, as it provides customers with access to a wide range of insurance products and services. The office is also open during regular business hours, making it convenient for customers to visit in person.Overall, this location is a good choice for anyone looking for insurance services in San Antonio. While there are some minor issues to be aware of, the positive reviews and commitment to customer satisfaction make it a reputable and trustworthy option.