San Antonio
Bob's Discount Furniture and Mattress Store
Overview
Chain retailer with a large selection of discount furniture, home accents & mattresses.
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
Quick visit
Assembly service
Debit cards
Delivery
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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This business location has a solid reputation with customers. The overall rating is 4.4 out of 5, indicating a good experience. The quality of products is highly rated, with a score of 4.3 out of 5. The pricing is also very competitive, with a score of 4.8 out of 5. However, the innovativeness of the business could be improved, with a score of 4.6 out of 5. The main advantage of this location is the excellent customer service. Many customers have praised the sales representatives, such as Kenny, Danny, and Jasmine, for their helpfulness, patience, and professionalism. They have also appreciated the variety of products and the flexibility in financing options. However, there have been some issues with delivery and assembly. Some customers have reported that the delivery team was not very professional and that the furniture was damaged upon arrival. This has resulted in a few negative reviews.One notable issue that stands out is the lack of respect for elderly customers. One customer reported that the delivery team was rude to their 80-year-old mother and that they made her feel uncomfortable.Overall, this business location has a good reputation, but it could improve its delivery and customer service to elderly customers.
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Hours
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Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Furniture Stores
Home & Decor Stores
Furniture store
Bedroom furniture store
Children's furniture store
Home goods store
Mattress store
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