business or service...

San Antonio

Bob’s Discount Furniture and Mattress Store

4.5

• (1 reviews)

150 NJ-17 Street, Paramus, New Jersey 07652

See All photos

Directions

Call now

Website

Overview

Chain retailer with a large selection of discount furniture, home accents & mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

In-store shopping

Assembly service

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.5

1 reviews

Innovativeness

4.5

Overall

4.5

Quality

3.1

Pricing

5.0

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location has a 4.2-star overall rating, indicating a generally positive experience for most customers. However, the quality of the products and services could be improved, as reflected in the 3.1-star quality rating. On the other hand, the pricing is highly rated at 5.0 stars, suggesting that customers find the prices to be reasonable and competitive.The location's innovativeness is notable, with a 4.5-star rating, indicating that customers appreciate the variety of products and services offered.Overall, the experience at this location is good, but there is room for improvement in terms of product quality.Many customers have had positive experiences at this location, with sales associates like Eric, Steve, Bill, and others receiving high praise for their professionalism, knowledge, and helpfulness. These sales associates have made the purchasing process easy and enjoyable for customers, who appreciate their willingness to listen to their needs and provide personalized recommendations.One customer's experience was particularly noteworthy, as they praised their sales associate, Suleiman, for being kind, patient, and knowledgeable. This kind of service has helped build a loyal customer base and has contributed to the location's high overall rating.On the other hand, a few customers have had negative experiences, citing issues with the quality of products and services. One customer was unhappy with a broken chair that was delivered to their home, and another customer had difficulty getting a warranty claim processed.Despite these issues, the location has made efforts to address customer concerns and provide a positive experience. For example, one customer praised the location's customer service, stating that they were able to get a warranty claim processed quickly and efficiently.Overall, this location has a lot to offer customers, including a wide selection of products, competitive pricing, and a knowledgeable sales staff. However, there is always room for improvement, and the location could benefit from focusing on improving product quality and providing more effective warranty services.One notable issue that stands out is the third-party warranty service, which several customers have reported as being unhelpful and difficult to work with. This issue may be worth addressing to improve the overall customer experience.Despite this issue, many customers have reported having a positive experience at this location, citing the helpful and knowledgeable sales staff, the competitive pricing, and the wide selection of products. These factors have contributed to the location's high overall rating and have helped build a loyal customer base.Overall, this location is a good choice for customers looking for a wide selection of products, competitive pricing, and a knowledgeable sales staff. However, customers should be aware of the potential issues with product quality and warranty services, and may want to carefully review the terms and conditions of any warranty or guarantee before making a purchase.