The business operates out of a conveniently located building, with a wheelchair-accessible parking lot and entrance, making it easily accessible for all visitors. The working hours are quite extensive, covering all seven days of the week from 8am to 6pm, offering flexibility to customers who prefer to schedule their termite control services on weekends. The company's termite control services seem to be quite reliable, with a rating of 4.8 from third-party sources. The majority of the customer feedback is overwhelmingly positive, with 13 out of 14 customers giving the company a perfect 5-star rating. However, one customer reported a negative experience, stating that the company refused to provide a termite inspection report despite the customer's request. Despite this, the company has been praised for its customer service, with some customers expressing their satisfaction with the office staff's ability to answer all their questions.