San Antonio
bookworm tax services
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
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Overall
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This location is a solid choice for those seeking accounting services. The staff at Bookworm Tax Services are professional and seem to genuinely care about their clients. They offer a range of services, including tax preparation, bookkeeping, and planning. The team takes the time to answer questions and ensure that clients feel comfortable and informed throughout the process. While the office is wheelchair accessible, there is no information available about staff accommodations. The overall experience is smooth, and clients often comment on the stress-free nature of working with the team. However, one issue stands out. A past client was dissatisfied with the customer service they received, citing unprofessional behavior from a front desk worker and a lack of transparency from the owner. They also reported difficulty in getting their documents and a significant delay in receiving their paperwork. This instance, while not representative of the majority of clients, highlights the importance of effective communication and a willingness to listen to feedback.
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Categories
Financial Service
Accountants
Accountant
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