Branch Law Firm

3.4

• (1 reviews)

11324 Sir Winston St Street, San Antonio, Texas 78216

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Overview

Branch, Law, Firm, provides, experienced, representation, in, complex, family, law, matters., Call, our, San, Antonio, office, today:, 210-761-6390.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Onsite services

Appointments recommended

Appointment required

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Reviews

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3.4

1 reviews

Quality

3.8

Pricing

3.3

Overall

3.4

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

This law firm, Branch Family Law, has received mixed reviews from clients. While some have had positive experiences, citing professionalism, quality service, and responsiveness, others have expressed frustration with communication issues, delays, and high costs. Some clients praised the firm's expertise and thoroughness in handling complex family law cases, while others felt that they were not adequately informed about the status of their cases or were charged exorbitantly for services. There have been reports of delayed or ignored phone calls and emails, which added to clients' stress and frustration.Despite these issues, the firm has received several glowing reviews, highlighting the competence and compassion of its attorneys, particularly Crista Branch. However, the disparity in service quality raises concerns about the firm's ability to manage client expectations and provide consistent, high-quality representation.One major issue that has been consistently raised by dissatisfied clients is the communication breakdown between the firm and its clients. Many felt that they were not kept informed about the status of their cases or were left waiting for extended periods for responses to their queries.While the firm has taken steps to address some of these concerns, the lack of transparency and responsiveness remains a major concern. Clients have reported feeling disconnected from their attorneys and the firm's staff, which has led to feelings of anxiety and mistrust.To improve their services, the firm may consider implementing more robust communication channels and regular updates to keep clients informed about the progress of their cases. This would help alleviate some of the frustration and anxiety that clients experience during what can be a challenging and emotional process.