Brightway Insurance, The McKinney Agency

4.4

• (1 reviews)

17806 I-10 Street 331, San Antonio, Texas 78257

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Directions

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Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Identifies as women-owned

Appointment required

Online appointments

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.8

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This business location offers various insurance services, including home, life, and car insurance. The agency, The McKinney Agency, is a woman-owned business that values excellent customer service and tailors insurance options to meet individual needs. The business is wheelchair accessible and offers both onsite and online services, including appointment scheduling. According to third-party ratings, the business has a high overall rating, with 7 out of 8 reviews being 5-star ratings. However, there is one reported issue with the agency's communication, where a customer felt frustrated with the agency's decision to not offer a quote without providing a reason. The business has been recognized for its knowledgeable and helpful staff, with several customers praising their ability to find the best possible rates and comprehensive solutions. Some customers have reported significant savings and excellent service from the agency, while others have appreciated the agency's honest communication and patience in finding the right options. One issue that has been reported is a lack of clear communication regarding the need for additional information to proceed with the quoting process. The agency's working hours are standard, with Monday through Friday operating hours of 8:00 AM to 5:00 PM.