This pet food store is a hidden gem in Brooklyn City. The store has a wide variety of pet food and accessories, making it a one-stop shop for all pet owners' needs. The staff is friendly and knowledgeable, happy to help customers find what they're looking for. They also offer same-day delivery and in-store pickup options, making it convenient for customers to get what they need quickly. The store has a wheelchair-accessible entrance, making it accessible to all customers.The store's prices are very competitive, with high-quality products at affordable prices. The owners are proud to identify as Latino-owned and women-owned, and the store's atmosphere reflects this. The store is also LGBTQ+ friendly and transgender safe, making it a welcoming space for all customers.One issue that was mentioned by a customer is that the store's phone system can be unreliable, with some customers reporting that they couldn't get through to a human when they called. However, the store's owners have acknowledged this issue and are working to resolve it.Overall, Brooklyn Pets is a great option for pet owners in Brooklyn City who are looking for high-quality products and excellent customer service. With its wide selection, competitive prices, and welcoming atmosphere, it's a must-visit for any pet owner in the area.