This car wash location has a good reputation overall, with a 4.3 rating based on third-party reviews. The quality of service seems to be high, with many customers praising the cleanliness of their cars and the friendly staff. The pricing is also considered reasonable, with many customers appreciating the affordable options for regular car washes. However, one customer had a negative experience with the quality of service, citing a broken windshield wiper and a hairline crack in their windshield after using the car wash. The staff did not take responsibility for the damage and offered only a month of free car washes as compensation. Another customer had a similar experience with damage to their vehicle's plates, which were folded and ruined. The company's response to these incidents was inconsistent, with some customers receiving a full apology and others being dismissed. Despite these issues, the car wash location has a overall good reputation and many customers appreciate the clean facilities, friendly staff, and reasonable prices. The only issue that needs to be addressed is the inconsistency in the company's response to customer complaints and the potential for damage to vehicles during the car wash process.