The Burning Tree Apartments is a decent place to live, with a quiet and secluded community. However, the quality of the apartments can be hit or miss. The pool is a nice feature, but some residents have mentioned that the pool area needs more maintenance. The staff is generally friendly, but some have experienced issues with rude staff members. It's great to see that they have taken steps to make the community more accessible, with wheelchair-accessible parking and entrance. The pricing seems to be reasonable, but some residents have expressed frustration with the office hours, which can be limiting. Overall, it's a decent choice for those looking for a quiet and convenient living experience. Some residents have mentioned that the maintenance staff can be unreliable, with one resident having to wait multiple times for repairs to be made. Another issue is the lack of transparency and communication from the management, which can make it difficult for residents to get the help they need. Despite these issues, many residents have spoken highly of the apartments and the staff, indicating that it's possible to have a positive experience here.